Privacy Policy
This Privacy Policy describes how LeadEngine Studio, owned and operated by Bweb Solutions LLC (“Company”, “we”, “us”, or “our”), located at 7901 4th St N STE 300, St. Petersburg, FL 33702, collects, uses, protects, and discloses personal information when you visit our website, submit orders, or engage our custom development services.
We respect your privacy. We do not sell, rent, or trade your personal data to third-party data brokers or marketing lists. We collect only the data required to engineer, customize, deliver, and support your custom software build.
Because we build standalone, client-owned websites (not a multi-tenant SaaS), you maintain direct control and ownership of your own end-user lead data once the website is delivered to you.
01. Information We Collect
We collect personal and business information across several touchpoints when you interact with our platform:
A. Client Configuration & Contact Details
When configuring an order, you provide your business name, primary contact name, email address, telephone number, geographic service area/cities, industry field, target phone numbers for lead routing, and branding materials (such as logos and imagery).
B. Billing & Payment Data
Payments are processed securely through certified, PCI-DSS Level 1 compliant payment gateways (such as Stripe). LeadEngine Studio never stores, views, or logs full credit card numbers or security CVV codes on our servers. We receive only tokenized payment confirmations, billing addresses, and transaction identifiers.
C. Automated Technical Telemetry & Logs
When you browse our sales platform, our servers automatically collect diagnostic telemetry, including your IP address, browser type and version, referral source, device characteristics, timestamps, and page interactions. This information is utilized solely for platform security, fraud prevention, and performance diagnostics.
02. How We Use Your Information
We use the information we collect for specific, legitimate business purposes, including:
- Project Fulfillment: Building, tailoring, and coding your customized lead engine website according to your chosen industry specifications.
- Order Processing & Billing: Invoicing, processing payments, issuing digital receipts, and verifying transaction legitimacy.
- Direct Client Communication: Transmitting project delivery files, server setup credentials, build updates, and addressing customer support tickets.
- Security & Fraud Prevention: Detecting malicious activities, automated bot submissions, spam inquiries, and unauthorized platform access.
- Legal Compliance: Maintaining business records, fulfilling tax reporting mandates, and complying with lawful court orders.
03. Client End-User Data & Data Controller Responsibilities Post-Handover
Because LeadEngine Studio delivers a standalone, independently hosted website codebase directly into your possession:
Once your website is deployed and delivered, you (the Client) become the sole Data Controller of any customer leads, form submissions, phone recordings, and consumer inquiries captured through that website. LeadEngine Studio does not harvest, sell, aggregate, or monitor consumer data captured by your delivered website.
The Client is solely responsible for implementing and publishing their own compliant Privacy Policy and Cookie Notice on their deployed website to inform their local customers how they collect, store, and process lead inquiries in accordance with local regulations (such as GDPR, CCPA, or TCPA consent rules).
04. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information. We share personal information only with trusted third parties in the following strictly limited situations:
- Authorized Service Providers: We engage third-party infrastructure partners to facilitate our operations, such as payment processors (Stripe), transactional email delivery providers (e.g., Postmark, SendGrid), and secure cloud server hosts. These vendors process data exclusively on our instructions and are bound by strict confidentiality and data protection agreements.
- Legal Requirements & Law Enforcement: We may disclose information if required to do so by applicable law, search warrant, subpoena, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our legal rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, corporate reorganization, or sale of assets, client account records may be transferred as an operational business asset, subject to the recipient agreeing to uphold the privacy commitments made in this policy.
05. Cookies & Tracking Technologies
Our platform utilizes cookies and local browser storage to provide core functionality:
- Essential Session Cookies: Required to maintain your active order session, store draft configuration state across page steps, and verify CSRF security tokens.
- Performance & Diagnostics: Anonymous session telemetry used to monitor server response times and prevent DDoS attacks.
You can configure your browser to reject all cookies or to notify you when a cookie is set. Note that disabling essential cookies may impact the proper functioning of the dynamic website builder.
06. Data Security & Storage Protocols
We implement rigorous technical, administrative, and physical security measures designed to shield your personal information from unauthorized access, loss, misuse, or alteration:
- All data transmitted across our platform is encrypted in transit using industry-standard TLS 1.3 / SSL encryption.
- Access to server administrative consoles, API keys, and configuration repositories is strictly restricted using multi-factor authentication (MFA) and least-privilege access rules.
- While we employ robust measures, no internet transmission or electronic storage method can be guaranteed 100% impregnable. Clients are encouraged to employ strong passwords and maintain secure control over their email accounts.
07. Data Retention
We retain client order configurations, transaction IDs, and communication records for as long as necessary to fulfill the services requested, comply with our tax and accounting obligations (typically 7 years for financial ledger records), resolve legal disputes, and enforce our agreements. Once the retention period expires, records are permanently purged or irreversibly anonymized.
08. Your Privacy Rights (GDPR & CCPA Compliance)
Depending on your jurisdiction (including the European Economic Area, the United Kingdom, California, and other US states with consumer privacy legislation), you hold specific rights regarding your personal information:
To exercise any of these statutory rights, please submit your request to privacy@leadenginestudio.com. We will verify and process your request within thirty (30) days without charge.
09. Children's Privacy Protection
Our services and platform are strictly intended for commercial business operators and adults aged 18 and older. We do not knowingly solicit or collect personal information from children under the age of 18. If we discover that a minor has provided us with personal information, we will immediately delete such data from our systems.
10. Policy Updates & Amendments
We may update this Privacy Policy periodically to reflect changes in our legal requirements, industry standards, or operational workflows. Any revisions will be published on this page with an updated "Last Revised" date. We encourage you to review this policy periodically.
11. Contact the Data Protection Officer
If you have questions, comments, or complaints regarding this Privacy Policy or our data handling practices, please contact our privacy compliance desk: